Frequently Asked Questions
Everything you need to know about your Steele Label experience.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that sale items and intimate apparel are final sale.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our tailored silhouettes.
Are your materials sustainably sourced?
At Steele Label, we prioritize high-quality, durable fabrics including organic cotton and recycled blends. We work closely with ethical manufacturers to ensure transparency in our supply chain.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can request a cancellation within 1 hour of purchase by contacting our support team, but once an order has reached the warehouse, it cannot be modified.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options such as Afterpay and Klarna.